- Every order is inspected, photographed and handed to DHL Express within 48 hours of confirmed payment.
- Delivery is typically 4–7 business days door to door (US, UK, EU and Gulf), fully tracked. You receive the DHL tracking number by email at dispatch.
- International shipping is a flat $35, and complimentary on orders over $250.
- Each shipment carries a commercial invoice describing the contents as handmade handicraft textiles. US orders under $800 normally clear customs duty-free (de minimis). For other destinations, any import duty or VAT levied by your customs authority is the recipient's responsibility — we include guidance with your dispatch email.